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ERP goes social and Mobile . . . Visits with Infor, SAP, and Oracle at the National Retail Federation (NRF) 100th Annual Convention and Expo. ... (more information)
by By Ann Grackin
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Always On
Peak Performance for Nonstop Businesses.
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Market Leaders across industries are disrupting the status quo, redefining their business models with new ways to connect with customers and fulfill their needs. They are managing and serving their cu... (more information)
by Ann Grackin
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Supply Chain apps transform performance and image and brand of companies...... (more information)
by By Ann Grackin
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Stevie Wonder, Will.i.am, and other experiences from Salesforce.com's annual Dreamforce conference. ... (more information)
by By Ann Grackin
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Product design, marketing, supply chain, fulfillment and aftermarket service can all be part of the Channel Management relationship. Companies spend time in process management, but with the channels, ... (more information)
by By Ann Grackin
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Social Networks, iPads, mobile apps, Motorola, Dell's new Android mobile, and Chatter highlight Salesforce.com's Cloudforce conference.... (more information)
by By Ann Grackin
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Channel partners can be a great source of accurate forecasts, but Brand, OEMs and Tech companies don't engage on Demand.... (more information)
by By Ann Grackin
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Ultimately collaboration exists to serve the customer. Here we discuss new ways to bring the customer's voice into collaborative processes.... (more information)
by By Bill McBeath
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Social, Mobile and Engineered for the Point of Experience.... (more information)
by Ann Grackin
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They are the best of friends. They are the worst of enemies. That is the paradox of the retailer-supplier relationship: that on the one hand only by a true, close, strategic partnership can both side... (more information)
by Bill McBeath
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At the 1st International CRP Community Meeting in Boston, the best and the brightest Customer Reference Professionals were there. Companies like Cisco, Intel, Siemens, EMC, VMware and many others shar... (more information)
by Ann Grackin
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Multichannel marketing, multichannel retail, pricing and promotions, are challenging both retailers and brand companies. Web retailing is entering a new phase. So is a store's format, which must emplo... (more information)
by Ann Grackin
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Demand Management has never been more important. From demand creation to marketing automation, demand forecasting, merchandising and assortment planning, collaboration with suppliers, and managing S&O... (more information)
by Ann Grackin
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A new demographic is shopping - across channels and across the globe - and they're getting their information from a myriad of sources: from the old familiar flyer inserts in the Sunday papers to mobil... (more information)
by By Ann Grackin
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Cloud computing is Internet-based computing, whereby shared resources, software and information are
provided to computers and other devices on-demand, like a public utility.
Cloud, SaaS, O... (more information)
by By Ann Grackin
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ERP for the SMB: Sales and Marketing business models should drive your choice for an ERP. This series is for SMBs that are contemplating ERP.... (more information)
by By Ann Grackin
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Achieving excellence in Supply Chain has always been a challenge, but the last decade has gotten more complex, requiring solutions to enable clarity... ... (more information)
by By Ann Grackin
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Cloud Computing continues to generate new and innovative business opportunities, especially when combined with Marketing Automation, for the CEO, CFO, and Supply Chain, not just the Marketing Departme... (more information)
by By Barbara Angius Saxby, Accelent Consulting
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Convergence - Unified Applications and Devices for the Second Decade.... (more information)
by By Ann Grackin
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From new Omni-Channel capabilities, to integrated Service Resource Planning, great customer stories, and more, there were a lot of sweets at SuiteWorld. ... (more information)
by Ann Grackin and Bill McBeath
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So much attention has been given to the 'trading up' phenomenon - where people with upper-middle incomes of $50,000 to $75,000 stretch to luxury - that the converse trend toward 'trading down' has bee... (more information)
by Pam Danziger
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Highlights from Insights--Epicor User Conference.... (more information)
by Ann Grackin
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The bar has been raised in the "new luxury" market. It isn't enough anymore to just design a fabulous, luxurious product and offer it as the ultimate luxury. Luxury marketers must enhance the luxury e... (more information)
by Pam Danziger
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Revised CPG Retail Footprint - from Merchandising to Supply Chain - Part 1 of 3.... (more information)
by By Ann Grackin
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What happens when Facebook, Pinterest, Amazon are part of your sales channel?... (more information)
by Ann Grackin
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Don't hit that markdown button; Pricing Strategies for a Small Planet.... (more information)
by By Ann Grackin
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Customer Engagement - Customer Segmentation Beyond the Numbers... (more information)
by By Ann Grackin
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Brand power is when consumers camp out to get into your store...
... (more information)
by By Ann Grackin
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In spite of the noise and the crowds, shoppers spent over $10B on black Friday, which was a modest increase from last year. ... (more information)
by By Ann Grackin
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Supply Chain techniques have measurable impact on upside revenue and shareholder value, not just on cost cutting.... (more information)
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Marketing Automation solutions and services are already in a new generation. Solution providers have specialized and deepened their offerings, taking marketing from an art to a science, with quantifia... (more information)
by By Ann Grackin
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What is Marketing Automation, and who will smash the traditional market concepts of marketing and sales solutions?... (more information)
by By Ann Grackin
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To play back this webinar, Login or Register below at no cost (or click the "Play Webinar" button below, if already logged in).
Gain insights into the 7 Myths of Merchandising to go from Ortho... (more information)
by Speakers: Inez Blackburn and Ann Grackin.
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Whether it's booking a flight or requesting the status of a flight, or checking the status of an order or placing a new order, the frustration we endure while doing business can become massive. We've ... (more information)
by Laura Faught
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The move to an outcome economy encompasses radical changes in the core elements of commerce. It requires a whole new way of thinking on the part of both buyer and seller - from buying and selling thi... (more information)
by Bill McBeath
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Besides denigrating the Indian Culture and the American Culture, this show might be too close to home for both cultures.
... (more information)
by By Ann Grackin
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Did you ever notice that the product names imply that they are here for me? I know these products of the not too distant future (like now) are good economic buys for retailers. It has to work for the... (more information)
by Ann Grackin
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This report contains research into current and planned use of RFID in Maritime. In discussion with shippers, carriers, port operators and technology providers, the report covers these areas:
... (more information)
by Ann Grackin
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RFID can, if implemented correctly, have a significant impact on retail performance. This report takes a look at what is being done by some early adopters. This report covers the type of RFID ... (more information)
by Laura Faught
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Summer vacations are a great time to get renewed physically, mentally and spiritually, and watch some baseball.... (more information)
by By Ann Grackin
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Like a summer reading list, this is a summer technology list. Spend some time contemplating and learning about the future...... (more information)
by By Ann Grackin
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A delightful story about how the use of RFID technology and supporting business processes can ultimately transform the way we live, work, and play. Follow Suzy Shopper and Peter Procurer as they and t... (more information)
by Laura Faught
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Finally, an airline got smart with Customer Experience by using RFID for easy check-in and bag tracking, boarding passes and more . . .... (more information)
by By Ann Grackin
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One of the biggest challenges firms have is creating and sustaining customer loyalty. And for supply chain leaders or brand companies, working through their channel partners to achieve these goals can... (more information)
by Ann Grackin
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Merged Channel is a hot topic, catapulted by the suddenness of mobile popularity. Beyond the buzz, companies need to provide the right mix of services, messages, and pricing.
To create some ... (more information)
by The editors of StorefrontBacktalk and ChainLink
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The high tech industry has experienced a striking shift from traditional replenishment processes to Vendor Managed Inventory (VMI) replenishment for various products during the last decade. This has b... (more information)
by Bill McBeath
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Shoppers can scan the barcode of makeup in the store, take a picture of themselves, and see how the makeup they selected looks on them in a digital mockup rendition. Increased sales, reduced shrink, a... (more information)
by By Bill McBeath
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Paying homage to the geeky and practical world of web developers and designers.... (more information)
by By Ann Grackin
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Google, Salesforce.com, MaaS Platforms, Marketing Automation, Relationship Management domain leaders... Who's got the edge in Marketing and Relationship Apps?
... (more information)
by By Ann Grackin
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Home delivery is the new battlefront in retail. In this report we uncover the myths and the best practices across the globe.... (more information)
by Ann Grackin
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