On Demand Now How On Demand is Radically Changing the Enterprise Software Industry Neil Singhal & Bill McBeath Published on Nov 1, 2004 There is an end-user revolution going on. Enterprise Software customers are fed up with over-promising and under-delivering by vendors -- key functionality that was in the sales deck or demo but never showed up in the product or was delayed for years; vendors that "take the money and run," once initial installation is completed; and ROI that never materialized. Of course, there have been many success stories as well, but the reality is that the traditional technology sales model never did a particularly good job of facilitating an alignment of goals between the customer and the vendor. As a result, vendors who focused almost exclusively on sales as the only goal often did not stick around to ensure that the value of their product was realized for their customers.

Existing Members -- Login Here Please	New Members -- Register Here Please
Email Address : Password:   Remain Logged In on This Computer Log in to access registrant-only research and/or to edit your account profile and preferences. If you forgot your password, click here.	Email Address : Company: Enter your email address and company name above to create a new account. By registering, you gain access to ChainLink's in-depth library of registrant-only research.